1. Introduction
Efficient use of Sodium Cyanide depends on professional technical support and reliable service. To meet the needs of our Iranian clients in production and application, United Chemical offers comprehensive technical support. This article details our product technical data, on-site support, online training, and after-sales services to explain our full-service support system.
2. Product Technical Data and Usage Instructions
Detailed Product Specifications
We present the key chemical indicators of our 98% sodium cyanide product—including purity, impurity levels, and physical properties—accompanied by authoritative test reports and international certifications to ensure compliance with industry standards.
Standard Operating Guidelines
Tailored to different mineral extraction processes, our detailed usage instructions, precautions, and safety protocols help clients use the product correctly and safely.

3. On-Site Technical Support and Equipment Commissioning
Expert Technical Team Involvement
Our experienced engineers visit client sites to assist with equipment installation, commissioning, and process parameter optimization, ensuring efficient production system operation.
Regular Maintenance and Troubleshooting
We offer periodic on-site maintenance services and troubleshooting to address any issues during equipment operation, thereby reducing downtime.
4. Online Training and Technical Seminars
Regular Technical Training
We organize online training sessions, video lectures, and on-site seminars to keep clients updated on the latest technical advancements and practical usage tips.
Interactive Q&A Platform
A dedicated technical support forum and live Q&A platform allow us to address client queries in real time during product application.
5. After-Sales Service System and Quality Tracking
24/7 Technical Support
Our round-the-clock customer service hotline and online support system ensure that clients receive immediate technical assistance whenever needed.
Ongoing Quality Tracking
Regular follow-ups and monitoring of product performance enable us to provide technical upgrade recommendations and maintain continuous production efficiency.
6. Technical Documentation and Certification Materials
Comprehensive Technical Documentation
Clients receive detailed product manuals, technical data sheets, safety operation guidelines, and test reports to ensure full traceability throughout the product lifecycle.
International and Regional Certifications
We display all relevant international certifications and local Iranian quality approvals, further building client confidence in our product.
7. Customer Feedback and Continuous Improvement
Feedback Collection
We regularly gather client feedback to identify areas for improvement in our technical services, ensuring that we continually enhance the support we provide.
Building Long-Term Partnerships
Through continuous innovation and improvement, we strive to build long-term strategic partnerships with our clients, jointly advancing production processes.
8. Conclusion
With our robust technical support system and professional services, United Chemical provides Iranian clients with a solid foundation for effective Sodium cyanide application. We remain committed to continually enhancing our technical support levels to maximize production efficiency and client satisfaction.
Contact Information
United Chemical Co., Ltd.
Email: info@unitedchemicalcn.com
TEL/WhatsApp/WeChat: +86 17392705576
Website: https://www.unitedchemicalcn.com/
United Chemical – A global one-stop chemical supplier, We wish you a great day ahead!
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